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Authentication
Step 1: On the login screen, click on the “Sign up” button
Step 2: The system displays the account creation screen, the user enters the information.
** Note: Information marked with * is required information
Step 3: User selects the “Continues” button to move to the next step
Step 4: User checks email and enters OTP and input “Enter OTP”
Step 5: The user selects the “Verify” button to complete the email verification process => the system returns to the login screen
** Note: In case the user does not receive the OTP code, they can click on the “Click to resend” button
Step 1: On the login screen, User enters username and password
** Note: Users can click on the "Remember account" checkbox to have the system save account information for the next login.
Step 2: User click on “Sign in” button to login to the software
Step 1: On the sign in screen, click “Forgot password” => The software will display the forgot password screen
Step 2: User enters email in the“Email” input and click “Send” button => Software sends OTP code to entered email
Step 3: User enters new password, confirms new password and OTP code has been sent to entered email => the Software activates the “Confirm” button when all information has been entered.
** Note: User can click on the eye icon to see the entered password content.
Step 4: User click on “Confirm” button, the Software notifies success and return to login screen
Step 1: User clicks on Avatar (top left corner of screen) => the system displays the user's personal page
Step 2: User clicks on the “Setting” icon (right corner of the screen), selects the “Logout” function
Step 1: User clicks on Avatar (top left corner of screen) => the system displays the user's personal page
Step 2: User clicks on the “Delete account"
Step 3: The IT department will be delete the account.
Edit Your Profile
Step 1: User clicks on Avatar (top left corner of screen) => the system displays the user's personal page
Step 2: User clicks on the “Setting” icon (right corner of the screen), selects the “View Profile” function
Step 3: The user enters personal information in the “user” tab, then clicks the “Save” button => the system will save the entered information.
Step 1: User clicks on Avatar (top left corner of screen) => the system displays the user's personal page
Step 2: User clicks on the “Setting” icon (right corner of the screen), selects the “View Profile” function
Step 3: User clicks on the “Provider” tab, the software will display the following information:
- Display information: allows hiding/showing provider information on the personal page.
- Work Experiences: Allows adding, editing, deleting work experience
- Service: allows adding, editing, deleting service providers
- Location: allows selecting the service provider
- Bio: allows entering a short description
Step 1: In the “Provider” tab, the user clicks on the “Add new experience” button to add new => the system displays a screen allowing information entry.
Step 2: User enters title, company name, start date, end date
** Note: if still working at the company, then tick the box “I am currently working on this role”
Step 3: User enters skill, clicks on “Add skill” button => system displays popup allowing skill entry
Step 4: User enters skill and clicks “Add” button, the software saves the entered skill
In the “Provider” tab, the user clicks on the “Edit” button => The screen display software allows editing information, the user operates similarly to when adding new information.
User selects the "X" icon then selects the "Save" button => the system will delete work experience from the provider information section.
Step 1: In the “Provider” tab, the user clicks on the “Add new service” button to add new => the system displays a screen allowing information entry.
Step 2: The user selects the services in the list => clicks on the “Done” button => the software will record the created services
** Note: If your service is not displayed in the list, please contact the administrator
In the "Provider" tab, the user clicks on the "Add new service" button, unchecks/adds the desired services, the software will hide/show the selected services.
How to use the post
Step 1: The user selects the "+" button, the software displays an interface that allows editing article content. The user can enter text content and upload images to the article.
Step 2: User selects the "Post now" button => the system will post the article on the home page and on the user's personal page
Step 1: User clicks on the "Comment" button => enter comment content =>
Step 2: User click the "Send" button => the system will display the comment below the post
Step 1: User clicks on article details => The system displays the comments of the article.
Step 2: User clicks on "Reply" button => system displays input allowing content entry
Step 3: User enters content => User click the "Send" button => the system will display the comment below the post.
User clicks on "Like" button => system will display reactions, User chooses desired icon
On the user search page, the software will display the "follow" button.
If any user has followed, the software will display the "Following" button.
To unfollow, the user clicks on the "Following" button. The software will unfollow the user.
Step 1:The user clicks on the search bar in the home page screen, the system displays a screen allowing the search.
Step 2: User enters the content to search, the system will display articles containing the search content.
Step 1: User clicks on the "User" tab, enters user name in the search box, The system will search for users containing the search keyword in their name.
** Note: If the user searches for a provider, the software will display the service information that the user has added.
Step 2: User clicks name to go to their personal page
Step 1: User clicks on avatar or banner, system displays popup and shows options
Step 2: The software displays 2 options “See profile photo” and “Upload image”
Step 3: The user selects “See profile photo” to view the avatar
Step 4: The user selects “Upload image” to upload the image from the device
to Crystal Profile
On the personal page, the user clicks:
- Followers: see the list of users who are following them
- Following: see the list of users they are following
Step 1: User goes to the personal page of the person they want to connect with
Step 2: User selects the “…” icon, the software displays the options.
Step 3: User selects “Connect” => the system sends a friend request to the user, and the status will be displayed as “Pending”
(The steps to accept a friend request will be described in the buddy network function.)
** Note: User can withdraw sending a friend request in the buddy network
Step 1: User goes to personal page, selects function “...”
Step 2: User selects function Share via QR Code => system displays popup displaying QR code
Step 3: User selects button “Save image” to save QR code to device
Step 1: User goes to personal page, selects function “...”
Step 2: User selects function Share via QR Code => system displays popup displaying QR code
Step 3: User selects button “Save image” to save QR code to device
This function will display all user posts, posts will be displayed in chronological order from newest to oldest
** Introduce: Display user's personal information including: full name, gender, birthday, email
** Bio: display short description of user
Note 1: The information is updated in function 2.1
** Service: displays the services of the provider entered in function 2.2
** Work Experiences: displays the work experience entered in function 2.2
**Recommendations: Allows viewing and provider suggestions
Step 1: User goes to the user's personal page to see recommendations, selects the "about" tab
Step 2: In the Recommendations area, users can view all recommendations, recommendations will be displayed by time from new => old
Step 3: Users can click on the “See all” button to view all recommendations.
Note: Users must connect successfully to be able to recommend
Step 1: Users can enter content by selecting the “Recommend” button, the system displays the screen to enter recommended content.
Step 2: The user enters the recommended content, then selects the “Send” button, the system notifies success and displays the content just entered in the first line of the recommendation.
Note: Limit 3000 characters for 1 recommendation
Note: this function is only visible to personal page owners.
Step 1: In the recommendation area, the user selects the “Delete” button, the system displays a confirmation popup
Step 2: The user selects the “Yes” button, the system deletes the recommendation on the personal page
Step 1: User goes to the user's personal page to see recommendations, selects the "about" tab
Step 2: In the rate and review area, users can see a list of people who have rated and the average star rating.
Note: Users must connect successfully to be able to review
Step 1: Users can enter content by selecting the “Write a review” button, the system displays the screen to enter recommended content.
Step 2: User selects star rating and enters comment content, then selects the “Send” button, the system notifies success and displays the content just entered in the first line of the rate and review
Note: Limit 3000 characters for 1 review
Friends and Connect
The displayed information includes:
- Avatar: buddy's avatar
- Name: buddy's display name
- Title: buddy's title
- Message: allows messaging with buddy
On the buddy network list, the user clicks the “Invitation” tab => System defaults to All and lists every pending request.
** Note:
- All: shows every pending request.
- Received: shows only incoming requests.
- Sent: shows only outgoing requests.
Step 1: User locates the request card.
Step 2: User taps the ✔ icon => The system confirms acceptance, moves the sender into Connect, and removes the card.
Step 1: User locates the request card.
Step 2: User taps the ✖ icon => System confirms rejection and removes the card
Step 1: User locates the card of the user they want to cancel the request for.
Step 2: User clicks the “Cancel” button on the card => System cancels the request and removes the card from the “Sent” list.
Messenger
Step 1: User goes to the personal page of the connected user.
Step 2: User taps the “…” icon => System displays available options.
Step 3: User selects “Remove Connect” => System removes the buddy from the Connect lists and changes the “Remove Connect” button to “Connect”.
Step 1: The user clicks on the icon on the home screen => the system displays the list of conversations.
Step 2: The user reviews the information in the list, including:
- Avatar: The participant's profile picture.
- Display Name: The participant's display name.
- Message: The content of the latest message.
- Time: The timestamp of the latest message.
- Status: The message status (sent, delivered, read, or failed).
Step 3: The user can click on the search bar at the top, type the name of a participant to find a specific conversation => the system displays matching conversation names.
Step 1: From the conversation list screen, the user clicks on the icon => the system displays the contact selection screen.
Step 2: The user searches for a participant by typing their name in the search bar or selects a user directly from the list.
Step 3: The user selects a participant => if a conversation with the participant already exists, the system opens the existing conversation; if no conversation exists, the system creates a new single conversation and navigates to the conversation detail screen.
Step 1: From the conversation list screen, the user clicks on the icon => the system displays the contact selection screen.
Step 2: The user searches for a participant by typing their name in the search bar or selects a user directly from the list.
Step 3: The user selects a participant => if a conversation with the participant already exists, the system opens the existing conversation; if no conversation exists, the system creates a new single conversation and navigates to the conversation detail screen.
Step 1: From the conversation list screen, the user clicks on the icon => the system displays the contact selection screen.
Step 2: The user clicks "New Group" to create a group chat.
Step 3: The user enters the group name in the "Group Name" field.
Step 4: The user searches for and selects members by typing names in the search bar or choosing from the list.
Step 5: The user clicks "Done" when finished => the system creates the group conversation and navigates to the conversation detail screen.
Step 1: From the conversation list, the user clicks on a conversation => the system displays the conversation detail screen.
Step 2: The user reviews the information on the detail screen, including:
- Avatar and Display Name of the participants.
- Date of the messages.
- Message content, send time and message status.
Step 3: To send a message or file:
- The user types a message in the input field and clicks icon to send it.
- Clicks the "+" icon to send files (images: up to 1MB, videos: up to 15MB, files: up to 15MB) or schedule an event => follows the on-screen instructions.
Step 1: From the conversation list screen, the user swipes left (or presses and holds) on the conversation to delete => the system displays the "Delete" option.
Step 2: The user clicks "Delete" => the system shows a confirmation prompt.
Step 3: The user clicks "Delete" to confirm => the system removes the conversation from the list.